Help & Support Center

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Find answers, get support, and learn everything you need to succeed in your international healthcare career journey.

Popular Resources

Quick access to our most helpful resources

Video Tutorials

Step-by-step video guides for all platform features

12 Items

Downloadable Guides

PDF guides and checklists you can save and reference

8 Items

Country Information

Detailed guides for each Gulf country's requirements

6 Items

POEA Guidelines

Official POEA requirements and compliance information

15 Items

Browse by Category

Find detailed guides and tutorials organized by topic

Getting Started
Learn the basics of using ConciseHire platform

Creating Your Profile

Popular

Step-by-step guide to setting up your complete professional profile

5 min read

Understanding the Matching System

Popular

How our AI-powered system matches you with the right opportunities

3 min read

Platform Navigation Guide

Tour of the dashboard, menus, and key features

4 min read

Setting Up Notifications

Configure email and SMS alerts for job matches and updates

2 min read

Account Management
Manage your account settings, privacy, and security

Account Security Best Practices

Popular

Protect your account with strong passwords and security settings

4 min read

Updating Personal Information

Popular

How to edit your profile, contact details, and preferences

3 min read

Privacy Settings & Data Control

Manage who can see your profile and how your data is used

5 min read

Deactivating Your Account

Steps to temporarily or permanently deactivate your account

2 min read

Job Applications
Everything about finding and applying for positions

How Job Matching Works

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Understanding how positions are matched to your profile and preferences

4 min read

Application Process Timeline

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What to expect from application submission to job offer

6 min read

Interview Preparation Guide

Popular

Tips for video interviews with Gulf healthcare employers

8 min read

Tracking Application Status

Monitor your applications and understand different status updates

3 min read

Salary Negotiation Tips

How to discuss compensation packages in the Gulf region

5 min read

Document Upload
Guidelines for uploading and managing your documents

Required Documents Checklist

Popular

Complete list of documents needed for Gulf country applications

7 min read

Document Format & Quality Guidelines

Popular

File formats, size limits, and quality requirements for uploads

4 min read

Apostille and Authentication Process

Popular

Getting your Philippine documents authenticated for overseas use

10 min read

Digital Document Management

Organizing and updating your document portfolio

3 min read

Common Document Rejection Reasons

Avoid delays by understanding why documents get rejected

5 min read

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Book a one-on-one session with our experts

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Emergency Support

For urgent matters affecting your deployment or safety abroad