Privacy Policy

1.1 Personal Information

We collect personal information that you voluntarily provide when using our platform:

• Profile Information: Name, contact details, professional licenses, educational background
• Professional Credentials: Nursing licenses, certifications, work experience, specializations
• Identity Verification: Government-issued IDs, passport information, POEA documentation
• Employment History: Previous positions, references, performance records
• Preferences: Job preferences, location preferences, salary expectations

1.2 Healthcare-Specific Information

Given our focus on healthcare recruitment, we may collect:

• Professional licensing information and status
• Medical examination records and health clearances
• Continuing education credits and training certificates
• Language proficiency test results (IELTS, OET, etc.)
• Specialization and clinical skills assessments

1.3 Technical Information

We automatically collect certain information when you use our platform:

• IP address and device information
• Browser type and operating system
• Usage patterns and platform interactions
• Log files and error reports
• Cookies and similar tracking technologies

2.1 Primary Uses

We use your information to provide and improve our recruitment services:

• Matching healthcare professionals with suitable employment opportunities
• Facilitating communication between candidates and employers
• Verifying professional credentials and qualifications
• Processing job applications and managing recruitment workflows
• Providing POEA compliance assistance and documentation support

2.2 Communication

We use your contact information to:

• Send job alerts and matching opportunities
• Provide platform updates and important notifications
• Share recruitment process updates and status changes
• Deliver educational content and industry insights
• Respond to your inquiries and provide customer support

2.3 Legal and Compliance

We may use your information to:

• Comply with POEA regulations and overseas employment requirements
• Verify identity and prevent fraudulent activities
• Meet legal obligations and regulatory requirements
• Protect the safety and security of our platform and users

3.1 Authorized Sharing

We share your information only in specific circumstances:

• With Employers: Relevant profile information is shared with potential employers for recruitment purposes
• With Verification Partners: Professional credentials may be shared with licensing boards and verification services
• With POEA and Regulatory Bodies: Required information is shared for compliance with overseas employment regulations
• With Service Providers: Trusted third-party services that help us operate our platform (under strict confidentiality agreements)

3.2 User Control

You have control over information sharing:

• You can control which employers can view your profile
• You can opt-out of specific communications
• You can choose to make your profile private or public
• You can withdraw consent for non-essential data processing

3.3 Legal Disclosures

We may disclose information when required by law or to:

• Comply with legal processes and government requests
• Protect the rights and safety of our users
• Prevent fraud and security threats
• Enforce our Terms of Service

4.1 Cross-Border Recruitment

As a platform facilitating international healthcare recruitment, your information may be transferred to and stored in countries where our partner employers are located, including Gulf Cooperation Council (GCC) countries.

4.2 Data Protection Safeguards

When transferring data internationally, we ensure:

• Adequate data protection measures are in place
• Compliance with Philippine Data Privacy Act requirements
• Contractual protections with international partners
• Adherence to destination country privacy laws

4.3 Your Rights

You have the right to be informed about international transfers and to object to transfers that may not provide adequate protection for your personal data.

5.1 Security Measures

We implement comprehensive security measures to protect your information:

• Encryption of data in transit and at rest
• Secure servers with regular security updates
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Employee training on data protection and security practices

5.2 Healthcare Data Protection

Given the sensitive nature of healthcare information, we provide additional protections:

• Enhanced encryption for medical and credential data
• Restricted access on a need-to-know basis
• Compliance with healthcare data protection standards
• Regular monitoring for unauthorized access attempts

5.3 Incident Response

In the event of a security incident, we will promptly notify affected users and relevant authorities as required by law, and take immediate steps to contain and remedy the situation.

Under the Philippine Data Privacy Act and our commitment to user privacy, you have the following rights:

6.1 Access and Portability

• Right to access your personal data we hold
• Right to receive a copy of your data in a portable format
• Right to know how your data is being processed

6.2 Correction and Update

• Right to correct inaccurate personal information
• Right to update your profile and preferences
• Right to complete incomplete data records

6.3 Deletion and Restriction

• Right to request deletion of your personal data
• Right to restrict processing in certain circumstances
• Right to object to processing for marketing purposes

6.4 Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer at privacy@concisehire.com. We will respond to your request within the timeframes required by law.

7.1 Cookie Usage

We use cookies and similar technologies to:

• Remember your login credentials and preferences
• Analyze platform usage and improve our services
• Provide personalized job recommendations
• Ensure platform security and prevent fraud

7.2 Cookie Types

• Essential Cookies: Required for platform functionality
• Performance Cookies: Help us understand how users interact with our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant job opportunities

7.3 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may limit platform functionality and your user experience.

8.1 Retention Periods

We retain personal information for different periods based on the type of data:

• Active User Profiles: Maintained while your account is active
• Application Records: Retained for 5 years for compliance and reference purposes
• POEA Documentation: Retained as required by Philippine overseas employment regulations
• Communication Records: Retained for 3 years for customer service and legal purposes

8.2 Deletion Policy

When retention periods expire or when you request deletion, we securely delete your information unless we are required to retain it by law or for legitimate business purposes.

Our platform is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Healthcare professionals must be at least 18 years old to register for overseas employment opportunities through our platform.

10.1 External Links

Our platform may contain links to third-party websites, including employer websites, educational institutions, and regulatory bodies. We are not responsible for the privacy practices of these external sites.

10.2 Integrated Services

We may integrate with third-party services for:

• Credential verification and authentication
• Language testing and assessment
• Payment processing and financial services
• Communication and video conferencing

These integrations are subject to the privacy policies of the respective third-party providers.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. We will notify users of material changes through:

• Email notifications to registered users
• Prominent notices on our platform
• Updates to this page with revised effective dates

Your continued use of our platform after changes become effective constitutes acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For urgent privacy matters or suspected data breaches, please contact us immediately using the phone number above.